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ANNOUNCEMENT · RELEASE NOTE

The waste management schedule is now live in Service Guide

Collection, sweeping and washing schedules can now be set up neighbourhood by neighbourhood; field crews see their own day from the same schedule.

Green, red and yellow waste bins standing side by side on a lawn
Photo: Nareeta Martin · Unsplash License
PUBLISHED
October 8, 2026
SYSTEM
Service Guide
MODULE
Waste Management

What changed

  • Collection, sweeping and washing in a single schedule.
  • The schedule is set up at neighbourhood level.
  • Field crews see their own day on mobile.

Who it affects

  • Cleaning services department manager
  • Field crews
  • Citizen desk (the resident’s “when will they come?” question)

What you need to do

  • In existing installations, the module is switched on from the admin panel.
  • Neighbourhood boundaries come from the organisation’s own map.
  • You can leave a request for crew training.

Before your team starts using the new module, would they like training?