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Is there a mobile app?
Yes. Staff can write from the mobile app as well as the web panel.
Operational Management
Internal Chat
The organisation’s conversations stay inside the organisation.
One-to-one chats and unit groups in one place; tasks and requests arrive with their own thread. The same conversation on the web and in the mobile app.
Internal Chat
Corporate messaging between staff and departments
A corporate chat space where staff write one-to-one and in groups. Office staff and field teams meet in the same conversation; work is followed from within it.
From conversation to work tracking
Work that comes up in a conversation is recorded without leaving the chat and followed in the same place.
Records from the chat
Work discussed becomes a record in one step.
Linked to applications
Solution Centre applications are shared with the right person.
Followed in one place
The status of the work is followed within the conversation.
Joining the same conversation from the field
Field teams join the same conversations through the mobile app and share location, photos and documents.
Location sharing
The current place is sent with a map; directions open with one tap.
Photos and documents
Photos and documents from the field are added to the conversation.
Read receipts
Whether a message has been seen is shown in the conversation.
Instant notifications
New messages and requests arrive on the phone as notifications.
A corporate messaging environment
Internal correspondence stays within the institution.
Staff communicate in a corporate environment without relying on personal messaging apps.
The institution’s own system
Messages and shared files are stored in the institution’s system.
Role-based access
Participation in chats follows the institution’s permission structure.
Linked to other modules
Solution Centre applications and requests are linked to conversations.
Frequently asked questions
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Let us move internal correspondence to a corporate environment
Let us review your department structure and current communication habits together and define the set-up plan.