Doğansoft

Operational Management

Internal Chat

The organisation’s conversations stay inside the organisation.

One-to-one chats and unit groups in one place; tasks and requests arrive with their own thread. The same conversation on the web and in the mobile app.

Internal Chat

Corporate messaging between staff and departments

A corporate chat space where staff write one-to-one and in groups. Office staff and field teams meet in the same conversation; work is followed from within it.

From conversation to work tracking

Work that comes up in a conversation is recorded without leaving the chat and followed in the same place.

  • Records from the chat

    Work discussed becomes a record in one step.

  • Linked to applications

    Solution Centre applications are shared with the right person.

  • Followed in one place

    The status of the work is followed within the conversation.

Joining the same conversation from the field

Field teams join the same conversations through the mobile app and share location, photos and documents.

  • Location sharing

    The current place is sent with a map; directions open with one tap.

  • Photos and documents

    Photos and documents from the field are added to the conversation.

  • Read receipts

    Whether a message has been seen is shown in the conversation.

  • Instant notifications

    New messages and requests arrive on the phone as notifications.

A corporate messaging environment

Internal correspondence stays within the institution.

Staff communicate in a corporate environment without relying on personal messaging apps.

  • The institution’s own system

    Messages and shared files are stored in the institution’s system.

  • Role-based access

    Participation in chats follows the institution’s permission structure.

  • Linked to other modules

    Solution Centre applications and requests are linked to conversations.

Frequently asked questions

01 / 04

Is there a mobile app?

Yes. Staff can write from the mobile app as well as the web panel.

02 / 04

Who can write?

Staff defined by the institution write in one-to-one or group chats. Participation follows the institution’s permission structure.

03 / 04

Can work be followed through conversations?

Yes. A request is created or an existing application assigned from within the chat; its status is followed there.

04 / 04

Does it work with other modules?

Yes. It runs in the same system as the Solution Centre and Requests and Tasks; it can also be used on its own.

Can’t find your question? Write to us →

Let us move internal correspondence to a corporate environment

Let us review your department structure and current communication habits together and define the set-up plan.

Request a demo