Doğansoft

Operational Management

Requests and Tasks Module

Every task finds its owner.

Internal tasks and requests are assigned, followed and closed in one place.

Requests and Tasks

Every job assigned within the institution, on record

Work assigned by phone, in writing or in person is gathered in one place. Who holds each job and whether it is finished is always known.

  • Service building air-conditioning maintenanceSupport Services
  • Event area set-upCultural Affairs
  • Archive file organisationClerical Affairs
  • Meeting room preparationPrivate Office
  • Service vehicle allocationFleet Management
  • Staff card renewalHuman Resources

Every level sees its own work

The same records open to each user within their permissions.

  1. 1 / 3

    Management

    Follows the institution’s total workload and departments at a glance.

  2. 2 / 3

    Departments

    Track the work they receive and assign to other departments.

  3. 3 / 3

    Staff

    See and carry out their tasks in a single list.

Tools that make daily work easier

  • Conversation beside the work

    Each job’s discussion stays in its own record.

  • Institutional memory

    Completed work stays on record and is easy to revisit.

  • Files, photos, location

    Work documents are shared in one place.

  • Instant notifications

    Updates reach the screen and the phone.

The same work at the desk and in the field

A team working with laptops in a glass-walled meeting room

At the desk

Departments and management follow work from the web panel.

  • Work is assigned with an owner and a deadline
  • All of a department’s work in one list
  • Messages and documents stay with the job
A field worker repairing a pothole in the road

In the field

Staff carry out assigned work from the mobile app.

  • Work arrives on the phone as a notification
  • Photo and location are added to the job
  • The job is completed from the field

Frequently asked questions

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Is there a mobile app?

Yes. Requests and Tasks is used on the web and the mobile app.

02 / 04

Can it be adapted to the institution’s structure?

Yes. Departments and users are defined according to the institution’s own structure.

03 / 04

Does it work with other modules?

Yes. It works with the Solution Centre and Internal Chat; it can also be used on its own.

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How does set-up start?

The institution’s workflow is reviewed together; after configuration and training the system goes live.

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Let us bring your institution’s work tracking into one place

Let us review your department structure and workflow together and define the set-up plan.

Request a demo